Welcome to Heaven Drop Perfumery. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General Information

This website is operated by Heaven Drop Perfumery. Throughout the site, the terms “we”, “us” and “our” refer to Heaven Drop Perfumery. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these terms at any time.

2. Eligibility to Use

By using this website, you confirm that:

• You are at least 18 years old, or using the website under parental supervision.
  
• You will provide accurate and complete information when placing an order.
  
• You will not misuse the website or its content.
  

3. Products & Fragrance Disclaimer

We strive to display our perfume products as accurately as possible. However:

• 
  Fragrance perception may vary from person to person.
  
• 
  Packaging colors and bottle appearance may slightly differ due to screen settings.
  
• 
  Product performance may vary based on skin type and usage.
  

We do not guarantee identical fragrance longevity for every individual.

4. Pricing & Payments

All prices listed on the website are in INR (₹) and are subject to change without notice.

We accept secure payments through approved payment gateways. Orders will be processed only after successful payment confirmation.

We reserve the right to cancel orders due to:

• Pricing errors
  
• 
  Payment issues
  
• 
  Suspicious activity
  
• Product unavailability
  

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at our discretion.

Orders may be cancelled if:

• Incorrect pricing is displayed
  
• Fraudulent activity is suspected
  
• Product is out of stock
  
• Delivery is not possible in your location
  

If payment has been processed, the refund will be issued accordingly.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

• Courier delays
  
• Weather conditions
  
• Remote locations
  
• Public holidays
  

Heaven Drop Perfumery is not responsible for delays once the order is handed to the courier partner.

Customers must provide accurate shipping details. Incorrect addresses may result in delivery failure.

7. Returns & Refunds

Due to hygiene and safety reasons, perfumes cannot be returned once opened or used.

Returns or replacements are accepted only if:

• The product is damaged during delivery
  
• You received the wrong product
  
• The item is defective
  

Issues must be reported within 48 hours of delivery with photo/video proof.

Refunds (if approved) will be processed within 5–7 business days.

8. Intellectual Property

All content on this website including:

• logos
  
• product images
  
• brand name
  
• graphics
• text is the property of Heaven Drop Perfumery and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Heaven Drop Perfumery shall not be liable for:

• allergic reactions or skin sensitivities
  
• misuse of products
  
• indirect or incidental damages
  
• delivery delays caused by courier services Customers are advised to perform a patch test before use.

10. Privacy

Your personal information is handled securely and used only for order processing and customer support. Please review our Privacy Policy for full details.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [Your City].

12. Contact Information

For questions regarding these Terms & Conditions, contact us:

📧 Email: jkdz

📞 Phone: 6446

📍 Location: India